Privacy Policy

Last updated: November 2025

PrimeTex Home Repair (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://primetexhomerepair.com/ or communicate with us through any of our contact channels.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us through our website, email, or phone, we may collect:

  • Your name
  • Email address
  • Phone number
  • Address or service location
  • Any other details you voluntarily provide (e.g., service requests or comments)

b. Non-Personal Information
We also collect non-identifying information such as browser type, device information, IP address, and how you interact with our site. This helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to your inquiries or schedule appointments
  • Provide estimates and perform requested services
  • Improve our website and service offerings
  • Send important updates or service-related information
  • Comply with applicable laws and regulations
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information to any third party.

3. SMS Privacy Policy

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand website usage patterns and improve functionality. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly if you do so.

5. Information Sharing

We may share your information only when necessary to:

  • Work with trusted service providers or contractors who help us operate our business (and who are bound by confidentiality obligations)
  • Comply with legal requirements, such as responding to lawful requests from public authorities
  • Protect our rights, property, or safety and that of our customers

6. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal data
  • Request deletion of your personal data, where applicable
  • Opt out of receiving promotional messages at any time by contacting us directly

8. Third-Party Links

Our website may include links to third-party websites or tools. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before submitting any personal information.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PrimeTex Home Repair
Email: info@primetexhomerepair.com
Phone: (346) 214-0300
Website: https://primetexhomerepair.com

By using our website or services, you agree to the terms of this Privacy Policy.